Quality & compliance
Quality you can test. Compliance you can check.
Every lot is inspected independently, and every counterparty, buyer or supplier, goes through due diligence. Our policies are published below.
Our standards
Four commitments behind every shipment
Independent inspection
Quality, weight and container or hold condition certified at the load port by an internationally recognised surveyor.
Know your counterparty
Registration, ownership and bank checks on every buyer and supplier before any contract.
Responsible supply
Mills screened for forced labour (Lista Suja), environmental licences and integrity registers.
Food safety
Sugar for food sourced from mills with recognised food-safety certification, with a certificate of analysis per lot.
Quality control
From mill laboratory to load port
Specifications are agreed in each contract and verified twice: by the mill’s laboratory and by an independent surveyor.
- Mill certificate of analysis for each lot
- Independent sampling and analysis at loading: ICUMSA colour, polarisation, moisture, ash and other contract parameters
- Draft survey (bulk) or tally and weighing (bagged) for weight
- Container or hold cleanliness inspection for food-grade cargo
- Fumigation and phytosanitary certification where the destination requires it
Certifications of supplying mills
- Refined Sugar ICUMSA 45
- Food-grade sugar of this quality is commonly certified to FSSC 22000 or ISO 22000 for food safety, with Halal and Kosher certification also widely available in the trade. Confirmed against the supplying mill’s own certificates for each offer.
- Crystal Sugar (ICUMSA 100–150)
- Food-grade sugar of this quality is commonly certified to FSSC 22000 or ISO 22000 for food safety, with Halal and Kosher certification also widely available in the trade. Confirmed against the supplying mill’s own certificates for each offer.
- Organic Cane Sugar
- Organic cane sugar is certified under schemes such as the EU organic regulation, USDA NOP or Brazil’s own organic seal (MAPA/Sisorg), depending on the destination market. Confirmed against the supplying mill’s own certificate for each lot.
- VHP Raw Sugar
- Raw sugar at this grade is commonly certified to Bonsucro for sustainable sugarcane production. Confirmed against the supplying mill’s own certificate for each cargo.
Policies
Our compliance policies
We share these policies with buyers, suppliers and banks as part of due diligence.
- Anti-money laundering and sanctionsHow we identify counterparties, screen sanctions lists and stop suspicious transactions.Read policy
- Anti-bribery and anti-corruptionZero tolerance of bribery, including facilitation payments, in line with Brazil’s Clean Company Act.Read policy
- Supplier code of conductLabour, environmental, food-safety and integrity standards for mills and suppliers.Read policy
- Privacy policyHow we protect personal data under the LGPD and the GDPR.Read policy
Need more on our compliance programme?
Qualified buyers and suppliers can request our company documents and policies as part of due diligence.